Tracking your order status

How to track your Premio Furniture order

Once your order has been placed, you can track its progress at any time.

Order status explained

• Order Confirmed — Your order has been received and payment processed.
• Processing — Your order is being prepared in our warehouse.
• Dispatched — Your order is on its way. You will receive a tracking email from our courier.
• Out for Delivery — Your order is with the courier and will be delivered today.
• Delivered — Your order has been delivered.

How to track your order

1. Log in to your Premio Furniture account.
2. Go to My Orders.
3. Click on your order number to view the current status.
4. Click Track Delivery to be taken to the courier's tracking page.

💡 Tip: You can also track your order using the link in your dispatch confirmation email — no login required.

I haven't received a dispatch email

Dispatch emails are sent automatically when your order leaves our warehouse. If you haven't received one:

• Check your spam or junk folder
• Ensure the email address on your account is correct
• Allow up to 24 hours from your estimated dispatch date

If you're still unable to track your order, please contact our team with your order number.